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Problems with installation
Make sure you check the disks for scratches. Faulty disks can be returned for replacements.
Update the firmware on your optical drive.
Remove all files from your Temp directories ([drive letter]Temp, WindowsTemp, and documents and settings[your username]local settingsTemp), do a fresh boot on your machine, turn off all programs, including anti-virus software and background processes, and try to install again.
Failure to start (Graphics engine could not be initialized)
TQ does not support integrated graphics or the GeForce MX series of cards.
We are investigating problems recognizing ATI cards (X300, X700, X800, etc.). If you are using one of these cards and are able to start the game, please let us know what driver version you are using. (I use a mobility X300 and the 6.14.10.6483 drivers)
Doing a complete removal of the graphics driver (using a tool from the chipset manufacturer), then updating to the latest drivers and re-booting your machine has worked for some people.
Uninstalling and re-installing TQ has worked for some people.
For some people, the Omega drivers work and the Catalyst drivers do not.
Crashes on machines with RealTEK audio
We are investigating this problem.
In the meantime, disabling hardware sound acceleration may work. http://vnboards.ign.com/titan_quest_tech_support/b23097/97552744/p1/?0
Disabling sound from the Options menu may temporarily work.
SecuROM error messages and frequent crashes at seemingly random times
Make sure you do not have any emulation tools or processes open, even in the background. Here is a list of programs that may cause problems:
Alcohol 120%, Blind Write, Daemon Tools, Game Jack, CloneCD, Game Jackal, Xoom Game Clone, CD Space, Virtual 7 CD, Fantom CD, Anti Blacxx and certain versions of Nero (that create virtual drives).
You should not have to remove these programs, just make sure there are no active processes running.
This post may also help: http://forums.eu.atari.com/showpost.php?s=9ba5e5dbcdf5450d7638e7f991f032b9&p=704194&postcount=3
Lag over LAN
Make sure TQ has all privileges in your firewall settings.
Turning off Zone Alarm has fixed the problem for some people.
Lag over Internet and failure to connect
There are a number of optimizations for this going into the patch.
Sharing a cd-key or using a cd-key downloaded off the internet will prevent connection to other players over the internet.
If you are behind a router, update the firmware for your router.
If you want to open up or forward ports, these are the ports that TQ uses:
42,800
49,152 – 49,172
49,272 – 49,292
Problems using voice chat (TeamSpeak, Ventrilo, Xfire)
This is a known issue. It will not be addressed in the first patch. It is on our list for future patches.
We recommend that you turn off all other programs when running TQ for best results.
Mouse jerkiness and/or lack of cursor
Make sure you are not running any programs in the background that alter the output of your mouse (accelerators, etc.). Again, we recommend not running any other programs while playing TQ. This may require you to remove programs from your system tray and/or process list.
Some people have reported that running in Windowed mode fixes this.
Textures become corrupted/disappear
We are investigating this.
Make sure you have up-to-date drivers (see above notes).
Make sure your video card is not overheating.
Cannot continue due to character corruption
This is a side-effect of crashes. Eliminating the crashes will eliminate character corruption.
There will be an auto-backup feature in the patch.
Some people have reported that deleting the "fow" folder in the saved game directory for the character will fix this.
Some people have reported that deleting the .que files will fix this, but it will erase all of your quest data.
Character missing after re-install/transfer
Transferring characters between installations with different cd-keys is not supported.
Make sure you have all of the files in the correct directories.
Problems with performance/crashing on dual-core machines
We are investigating this.
